How to Fix Brother Printer Code Errors and Messages

Brother printers are known for their reliability and clear error reporting, displaying unique error codes to pinpoint issues. These Brother printer code errors and messages can stem from various problems, ranging from paper jams to hardware malfunctions. This comprehensive guide, crafted by Ezee Printers, lists the most common Brother printer error codes, explains their causes, and provides step-by-step solutions to resolve them efficiently. Whether you’re facing a toner issue or a paper jam, this guide will help you get your printer back to optimal performance.

Common Brother Printer Error Codes and Solutions

Below is a list of the most frequent Brother printer error codes, their causes, and detailed solutions to fix them.

Error E50: Fuser Unit Malfunction

Cause: This error indicates a malfunction in the fuser unit, which is responsible for bonding toner to paper.

Solution:

1. Turn off the printer and unplug it from the power source.
2. Wait at least 5 minutes to allow the fuser unit to cool and reset.
3. Reconnect the power cable and turn on the printer.
4. Print a test page to check if the error is resolved.
5. If the error persists, contact Printer Touch for professional assistance, as the fuser unit may need replacement.

Error E60: Worn Printer Rollers

Cause: This error is often linked to a paper jam or worn-out rollers, reducing their ability to feed paper properly.

Solution:

1. Turn off the printer and unplug it from the power source.
2. Open all printer doors and remove the paper tray.
3. Inspect the rollers for dirt or wear, and clean them with a slightly damp, lint-free cloth; dry thoroughly.
4. Close all doors, reinsert the paper tray, and reconnect the power cable.
5. Print a test page to verify the error is cleared.
6. If the error persists, replace the rollers or contact Printer Touch for support.

Error Code 55: Laser Unit Failure

Cause: This error indicates a problem with the laser unit, leading to reduced print quality.

Solution:

1. Continue printing if urgent, but note that print quality may be compromised.
2. Schedule a replacement of the laser unit as soon as possible, as this error requires hardware repair.
3. Contact Printer Touch or Brother support to arrange for professional service.

Error Code 74: Toner Cartridge Issue

Cause: The printer displays “Replace Toner” or error 74 when the toner cartridge is empty or malfunctioning.

Solution:

1. Turn off the printer and open the toner access door.
2. Remove the toner cartridge and check for damage or low toner levels.
3. Replace the cartridge with a genuine Brother toner cartridge.
4. Close the door, turn on the printer, and print a test page to confirm the error is resolved.

Error Code 46: Full Waste Toner Box

Cause: This error occurs when the waste toner box, which collects excess toner, is full.

Solution:

1. Turn off the printer and unplug it.
2. Open the printer’s toner access area and locate the waste toner box (refer to your printer’s manual).
3. Remove and replace the waste toner box with a new, genuine Brother replacement.
4. Close all covers, reconnect the power, and turn on the printer.
5. Print a test page to verify the error is cleared.
6. If the error persists, contact Printer Touch for further assistance.

Error Code 83: Paper Jam

Cause: This error indicates a paper jam in the printer’s paper path, rollers, or tray.

Solution:

1. Turn off the printer and unplug it from the power source.
2. Open all printer doors, including the paper tray, front, and rear access panels.
3. Inspect the paper path, rollers, and tray for stuck paper or debris using a flashlight.
4. Gently remove any jammed paper, ensuring no fragments remain.
5. Clean the rollers with a slightly damp, lint-free cloth and dry thoroughly.
6. Reload the paper tray with properly aligned, recommended paper, ensuring it’s within capacity.
7. Close all doors, reconnect the power, and turn on the printer.
8. Print a test page to confirm the jam is cleared.

Error Code 30: Printer Head Obstruction

Cause: This error indicates the print head is not moving properly due to an obstruction or mechanical issue.

Solution:

1. Open the Brother printer software on your computer.
2. Navigate to Settings > General Setup > Maintenance.
3. Select Print Head Cleaning and click OK to run a cleaning cycle.
4. Wait for the cleaning process to complete, then print a test page.
5. If the error persists, turn off the printer, unplug it, and check for physical obstructions in the print head path; contact Printer Touch if needed.

Error Codes 26, 27, 28: Ink Cartridge Detection Failure

Cause: These errors indicate the printer cannot detect the ink cartridges, preventing proper printing.

Solution:

1. Turn off the printer and unplug it from the power source.
2. Open the printer’s cartridge access door.
3. Remove each ink cartridge one by one, checking for damage or improper installation.
4. Clean the cartridge contacts with a lint-free cloth slightly dampened with distilled water, then dry thoroughly.
5. Reinstall the cartridges securely in their correct slots.
6. Close the door, reconnect the power, and turn on the printer.
7. Print a test page to verify the error is resolved.

General Troubleshooting Tips

• Check Error Codes Regularly: Monitor your printer’s display for error messages to address issues promptly.
• Use Genuine Brother Supplies: Always use authentic Brother toner and ink cartridges to avoid errors and ensure compatibility.
• Update Printer Drivers: Visit the Brother website to download the latest drivers, ensuring compatibility with your operating system.
• Perform Regular Maintenance: Clean rollers, check paper paths, and run print head cleaning cycles to prevent errors.

Example: Resolving Error Code 83 on Brother HL-L2350DW

Scenario: Your Brother HL-L2350DW displays Error Code 83 due to a paper jam.

1. Turn off and unplug the printer, then open all covers and the paper tray.
2. Remove any stuck paper from the paper path and rollers, cleaning the rollers with a damp cloth.
3. Reload the tray with properly aligned A4 paper, ensuring it’s within capacity.
4. Close all covers, reconnect the power, and turn on the printer.
5. Print a test page to confirm the error is resolved.

Need Further Assistance?

By following the steps above, you should be able to resolve most Brother printer code errors and messages, from paper jams to toner issues. Regular maintenance and using genuine Brother supplies can prevent many errors. If you encounter an unfamiliar error code or need expert support, our dedicated team at Ezee Printers is available 24/7 to provide professional diagnostics and remote assistance, ensuring your Brother printer operates flawlessly.